Legal notice
Legal notice
LEGAL NOTICE AND GENERAL TERMS AND CONDITIONS OF USE www.cledepeaubeaute.fr
In force from October 09, 2025
1. Legal Information
Legal Information
The Site is published by the company BEAUTE PRESTIGE INTERNATIONAL, trading as SHISEIDO EMEA (a “société par actions simplifiée”; share capital: 32,937,216 euros; registered in Nanterre, France under no. 379 445 984 (EU VAT number: FR90379445984); with headquarters located at: 57 rue de Villiers 92200 Neuilly-sur-Seine, France), Tel: 01.86.76.50.00 (“SHISEIDO EMEA”).
The publishing manager is Alberto NOE, President.
The Site is hosted by OZ, with registered address located at 2-4 rue Pillet-Will, 75009 Paris, FRANCE and phone number + 33 9 74 99 02 12.
Contact : contact@cs.cledepeaubeaute.fr, or Contact page.
The customer service unit will provide information in French and English only.
Table of Contents
1. Legal Information
2. General Terms of Use
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
Personal data
Description of the Site
Access to the Site and acceptance of the General Terms of Use
Content featuring on the Site
Use of the Site
Liability - Warranties
Unlawful content
Reporting Infringing Content, Offensive Content or any other Unlawful Content
Third party web sites
Language
Termination
Complaints – disputes
Applicable law
Miscellaneous
2. General Terms of Use
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
Welcome to our website www.cledepeaubeaute.fr (the "Site"). SHISEIDO EMEA, distributor of the CLE DE PEAU BEAUTE brand in Europe ("SHISEIDO EMEA", we", "us" or "our"), agree to provide you (“you” or “the User”) with the services that are available on the Site, subject to your compliance with these General Terms and Conditions of Use (the “General Terms of Use”). By accessing or using the Site, you acknowledge having read and understood and agree to be bound by these General Terms of Use, without limitations or reservations.
We may from time to time modify this Site and these Legal Notices and General Terms of Use. We therefore recommend that you access and read these Legal Notices and General Terms of Use regularly in order to ensure that you are acquainted with the latest version.
We may stop providing access to all or part of this Site at its sole discretion, at any point in time. To the extent possible, we will notify you of any suspension or withdrawal within a reasonable period of time. Should we be compelled by a court ruling or by law to immediately bar access to the Site, we may not be able to give any notice prior to doing so.
The use of the Site is also governed by the following conditions available on the Site:
· Our Privacy Policy,
· Our Cookies Policy,
· Our General Conditions of Sale If you purchase products from our Site.
Personal data
Please read our Privacy Policy, which forms an integral part of these Terms of Use and describes the way in which we process your personal data.
Description of the Site
We provide the following facilities to the Users, enabling them primarily:
- To subscribe to the newsletter;
- To purchase CLE DE PEAU BEAUTE products;
- To access CLE DE PEAU BEAUTE content.
Access to the Site and acceptance of the General Terms of Use
The Site is available in French and English only.
In order to benefit from the services offered on this Site and legally conclude on this Site contracts that are governed by French law, you must: (a) be at least 16 years old, (b) accept these General Terms of Use.
Users may access the various services provided on the Site as follows:
1) To subscribe to the newsletter, Users should take the following steps:
(i) Fill in an electronic registration form.
(ii) Confirm that they have read the Privacy Policy.
(iii) Check that the data they provided is correct and rectify any errors before finally confirming their subscription by clicking on “SEND”.
(iv) An e-mail shall be sent to the Users asking them to confirm their subscription to the newsletter.
2) To register on the Site, Users should take the following steps:
(i) Fill in an electronic registration form.
(ii) Confirm that they have read and accept these General Terms of Use.
(iii) Confirm that they have read the Privacy Policy.
(iv) Check that the data they provided is correct and rectify any errors before finally confirming their registration by clicking on “SAVE”.
(v) An e-mail shall be sent to the Users asking them to confirm their registration.
3) To place orders for products, Users should comply with the terms of the General Terms of Sale and must have expressly accepted these General Terms of Use.
Any modification of these General Terms of Use shall be brought to your attention by being displayed on the Site, or by way of notification with reasonable notice. If you do not accept the new General Terms of Use, you should request the cancellation of your user account and stop using the Site. Failing this, you shall be deemed to have accepted the new General Terms of Use upon expiry of the abovementioned period of notice.
Content featuring on the Site
The content featuring on this Site and provided by us, including any artwork, graphical representations, photographs, images, screen dumps, texts, music, video clips, trademarks, logos, product names and names of personalities, slogans and any combination of these elements (the “CLE DE PEAU BEAUTE Content”) belongs to CLE DE PEAU BEAUTE brand holder and/or SHISEIDO EMEA and is protected in the European Union, in the United States and worldwide by trademark and copyright law and other intellectual property laws.
You are therefore not authorised to copy, reproduce, show or sell all or part of the Site and/or the CLE DE PEAU BEAUTE Content in any way whatsoever, nor to create works derived wholly or partially from the Site and/or the CLE DE PEAU BEAUTE Content.
Any unauthorised use of the CLE DE PEAU BEAUTE Content shall constitute an infringement of intellectual property rights and might give rise to civil action or criminal prosecution.
You agree not to download, display or use any CLE DE PEAU BEAUTE Content featuring on the Site in order to use it in any publication, public performance, on other web sites than this Site, for any commercial purpose, in connection with goods or services that are not those of CLE DE PEAU BEAUTE brand holder and/or SHISEIDO EMEA, in any way that might give rise to confusion in the minds of consumers, that harms or discredits CLE DE PEAU BEAUTE brand holder and/or SHISEIDO EMEA, that detracts from the rights of SHISEIDO EMEA and/or CLE DE PEAU BEAUTE brand holder, or that infringes their intellectual property rights in any other way. You moreover hereby undertake to refrain from misappropriating and misusing any CLE DE PEAU BEAUTE Content featuring on this Site by any other means.
Use of the Site
When you use the Site, you undertake:
- Not to use the electronic communication facilities provided on the Site for illicit, criminal, wrongful purposes, or in ways that infringe the privacy of third parties, that constitute harassment or defamation, or that are obscene, threatening or hateful;
- Not to download, post, reproduce or distribute information, software or other elements protected by copyright or by any other intellectual property right (as well as any personality right and right to privacy) without having first secured permission from the holders of these rights;
- Not to gather or store any personal data concerning other Users;
- Not to use the Site for any commercial purposes. You therefore undertake for instance not to download, post, send by e-mail or otherwise transmit any advertising or promotional content, such as any unsolicited e-mail, surveys, spam, chain e-mails, pyramid sales schemes or any other form of unauthorised solicitation or communication.
- Not to download, post, send by e-mail or otherwise transmit any element containing computer viruses or other computer codes, files or programs that might interrupt, limit or interfere with the operation of any computer hardware or software, any telecommunication equipment or the Site itself,
- Not to “reverse engineer”, decompile and modify the applications or the computer codes linked to the Site.
Any person who violates the foregoing undertakings may be banned from accessing the Site.
Liability - Warranties
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and Conditions of Sale.
Please note that we only provide the Site for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
The Users shall be responsible for the creation, the storage and the use of their identifier, verification e-mail and password, which shall be strictly personal and therefore cannot be shared with third parties. The Users must preserve the confidentiality and secrecy of this data. Any use of the Site under a User’s identifier and password shall be deemed to have been made by the User themselves. Users who suspect that their identifiers and password are being misused by a third party must immediately notify this to us by writing to Customer Service or through Contact page.
THIS SITE IS HEREBY PROVIDED “AS IS”. We do not guarantee the long-term viability or the performances of the services that are accessible on the Site, nor that these services are free of bugs or other flaws, given that the existence of programming errors or the occurrence of technical incidents cannot be ruled out.
To the maximum extent permitted by the law, we hereby disclaim liability for any inconvenience or damage inherent to the use of the Internet network, such as breakdowns of the service, external intrusions or the presence of computer viruses, or the impossibility to access the Site owing to maintenance operations, technical breakdowns, force majeure or any circumstance beyond its control.
To the maximum extent permitted by the law, we hereby disclaim liability for insignificant errors that might affect the elements presented on the Site, such as the information about and descriptions of the products.
Each User shall be responsible for their computer equipment, their data and software applications, as well as their connection to the network enabling them to access the Site. We hereby disclaims liability for the configuration, the performances or the compatibility of the User’s equipment with the Site.
Unlawful content
We do not guarantee the accuracy, integrity or quality of the content featuring on the Site. We act as a host of third party content on the Site as per the meaning of this term in France’s law no. 2004-575 of 21 June 2004 for promoting trust in the digital economy. In this capacity, NARS does not provide any guarantee of this content. Therefore, our liability may only be invoked in connection with third party content featuring on the Site if (i) being aware of the presence of illicit content, (ii) we fail to promptly remove it.
Any unlawful content or content that we believes is unlawful (“Unlawful Content”) that is brought to its attention shall be immediately removed from the Site. The term Unlawful Content shall specifically comprise Infringing Content, as defined below, and content constituting an apologia for crimes against humanity, inciting acts of terrorism and constituting an apologia for same, content that incites racial hatred, hatred against persons on account of their gender, their sexual orientation or sexual identity, or their handicaps, as well as content featuring child pornography, content that incites violence, such as violence against women, and content that runs counter to human dignity (“Offensive Content”). Any Offensive Content shall also be notified to the appropriate authorities.
Reporting Infringing Content, Offensive Content or any other Unlawful Content
(1) Reporting Offensive Content
In case you come across any Offensive Content on the Site, we would be grateful if you would immediately report this to us through Contact page.
(2) Reporting Infringing Content or other Unlawful Content
If you hold the trademark rights or copyright over a drawing or model and you consider that any content published on the Site infringes your intellectual property rights (“Infringing Content”), or if you have witnessed the presence of Unlawful Content on the Site, you may request its removal by contacting Customer Service or through Contact page. In your notification, should be mentioned the following information:
The date of the notification;
If you are a natural person, your first name, family name, profession, domicile, nationality and birthplace, and if you represent a legal person, its form of incorporation, its name, its registered address and the body that legally represents it;
A description of the content that you believe infringes your rights or is unlawful, as well as the reasons why you believe it should be removed, with enough details to enable us to locate it on the Site;
d. The reasons why the content should be removed, including a statement of the applicable legal provisions and evidence for the facts that are alleged;
A copy of the correspondence sent to the author or to the publisher of the Infringing Content requesting its removal or, failing that, evidence that the author or the publisher could not be contacted.
Upon receipt of your notification, we will assess it and determine whether the content should be removed from the Site. In case of absence of any of the abovementioned information in your notification, we might not be able to remove the notified content.
When we consider that a breach of these Terms of Use has occurred, we may take such action as we deem appropriate.
Third party web sites
The Site may contain links to third party web sites that are not operated by us nor linked to us. These hypertext links are provided for your information and convenience and are not sponsored by us or affiliated with the Site or with us and we have no control over the contents of those sites or resources. We hereby disclaim liability concerning Users’ experience while using third party web sites that they accessed to via the Site. Once Users are re-routed to a third party web site, these General Terms of Use shall cease to apply; only the terms of use of the web site that they access shall apply.
If you disclose your personal data to a third party web site, the processing of this data shall take place under the responsibility of this third party web site, in accordance with its privacy policy. We do not monitor the terms under which your data is collected, used or handled by these third party web sites.
Language
These General Terms of Use are hereby drawn up in English and French.
The content of the Site is accessible in English and French.
Termination
We may terminate the account of a User on the Site at any point in time and without notice or any prior summons in the event of a violation of the terms of these General Terms of Use.
Each User may terminate their registration on the Site at any point in time, without notice, by writing to Customer Service or through Contact page and requesting that their account be deleted.
Complaints – disputes
Should you have any complaint concerning your use of the Site, please contact Customer Service or Contact page.
Should it not be possible to resolve a dispute with us by such means, the Users may resort to mediation or to any other alternative mode of dispute settlement.
Applicable law
These General Terms of Use shall be governed by and interpreted in accordance with French law subject to any mandatory rules of law of your place of residence.
Any dispute which may arise related to their validity, interpretation, or execution and which has not been settled amicably by the parties can be submitted to the Courts of Paris (France).
Miscellaneous
Neither Party shall be liable in case of non-performance or improper performance of its obligations, if such non-performance is due to an event outside of the Party’s control (a force majeure event). The fact that either one of the Parties do not request the application of a clause of these General Terms of Use, whether temporarily or permanently, this shall not in any way constitute a waiver of the rights granted to that Party by that clause.
If one or more of the provisions of these General Terms of Use be considered invalid or declared as such in application of a law or regulation, or pursuant to a final ruling handed down by a court or other authority with jurisdiction, the other provisions shall remain fully valid.
